Terms and Conditions

Keto Health Market Shopping Terms and Conditions

WelcomeKeto Health Market. Before you make a purchase, please read the following terms and conditions carefully:

1. Product Information:
- The product images, prices, specifications and descriptions displayed on our online store are for reference only and may be incorrect due to human error or other factors. If you find any errors during the shopping process, please contact our customer service team immediately for communication and processing.
- We reserve the right to change prices and specifications of goods at any time but any changes will not affect your order confirmed at the time of placing your order.

2. Order and Payment:
- After placing an order, you will receive an order confirmation email from us, confirming that your order has been successfully submitted.
- We accept multiple payment methods, including credit cards, online payments, etc. Please complete the payment according to the instructions provided by the online store.

3. Shipping and Delivery:
- We will process your order as soon as possible after receiving your payment. The estimated delivery time will be communicated in the order confirmation email.
- Please provide the correct shipping address and contact information to ensure smooth delivery of the goods. We are not responsible if the package cannot be delivered or is delayed due to providing incorrect information.

4. Return and Exchange Policy:
- If the goods you received have any quality problems or are not consistent with your order, please contact our customer service team within 7 days of receiving the goods. We will provide return and exchange services according to the circumstances.
- Due to the special nature of the product, we do not accept returns or exchanges for non-quality issues.

5. Privacy Protection:
- We respect and protect your personal privacy. We will strictly abide by relevant laws and regulations and take necessary security measures to protect your personal information.
- When you shop, we may need to collect some necessary personal information in order to process your order and provide after-sales service. Please rest assured that we will keep your personal information properly and will not disclose it to any third party.

6. Other matters:
- If you have any questions or comments about the shopping terms and conditions, please feel free to contact our customer service team. We will do our best to answer and assist you.

Thank you for choosing Keto Market. We look forward to providing you with quality products and thoughtful services.